Alerts assign in the following four categories:
Emergency: Includes those problems which need your attention instantly and equipment need to be repaired as early as possible. In this case, AI and machine learning capabilities also match the skills required to correct faults with those of technicians currently available on duty and automatically generate work orders.
High: Includes those problems which can cause escalating damage to your facilities or which can ruin your departmental functioning.
Deadline: Includes those problems which are supposed to be handled within specific time frames.
Routine: Includes requests for routine maintenance which directly impact occupant comfort. You can prioritize these tasks based on the chargeable requests you receive.